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Schedule downtime for maintenance activity

This is  to inform you that due to  maintenance activity, the site will not be available  on 16th Jan 2021 from 02.30 am  to 09.30 am .

 

We regret for the inconvenience caused.

Temporary closure of Wolverhampton and Golders Green branch

SBI UK Wolverhampton branch and Golders Green branch will be temporarily closed until further notice. We apologise for any inconvenience this may cause.

 

You can of course continue to access services through YONO, Internet Banking, any ATM and our Contact Centre. Customers can avail banking services from any of the remaining branches.

Temporary Relocation of East Ham Branch-Update

 

We had originally anticipated that the refurbishment works to our East Ham branch would be completed by 30th December 2020. However given delays caused by the current circumstances, it is clear to us that this date will need to be revised and we are working closely with our contractors to agree a new target date.

 

In the circumstances, the branch will continue to operate from our Ilford branch at 172-174 High Road, Ilford, IG1 1LL during this time. To contact the branch, you may still use the East Ham contact details, as all post and telephone calls will be redirected and e-mail addresses will remain unchanged

 

We do understand that continued inconvenience this will cause and this is of course regretted, however, this refurbishment will greatly improve the branch facilities for you and allow us to further improve our service to our valued customers.

Permanent Closure of Ilford Branch from 31st January,2021

Permanent Closure of Ilford Branch

Following a review of our branch network, we have decided that our Ilford branch will close permanently with effect from 31st January 2021, although this date may be subject to change

We have not taken this decision lightly, as we know that this branch has been convenient to you, however, we are finding that fewer customers are conducting their business at the branch itself and we have therefore taken the difficult decision to close the branch.

There is nothing you need to do at the moment, as nearer the time, your account(s) will be transferred to our branch in East Ham. In case if you prefer to transfer the account to any of our other branches in the UK, please email us your request on customerservices.sbiuk@statebank.com There will be no interruption of services during the transfer and whilst your account number(s) will remain the same, it will be necessary for you to advise the new branch details to anyone who sends payments to you. Details of East Ham branch are mentioned below

Address: 149 – 153 High Street North, East Ham, London, E6 1HZ

Sort Code: 60 95 78

For customers who have locker facilities with us, we will be arranging for your lockers to be moved to East Ham branch under appropriate security protocols. This will be undertaken out of hours so it is unlikely that you will experience any access restrictions.

We do appreciate that this may be inconvenient for you and this is very much regretted, however I do hope you will appreciate our reasons. More importantly though, your custom is immensely valued and I do hope that we can continue to look after your banking requirements both now and long into the future.

 


 

Covid-19 / Coronavirus Precautions – Change In Opening Times

 

 

Covid-19 / Coronavirus Precautions

Updated Lockdown Arrangements At Branches – from December 2020

 

SBI UK continues to be committed to play its part in helping reduce the spread of Coronavirus by adhering to the current health guidelines wherever practically possible.

We have therefore decided that until further notice, our branches will continue to open between 10am and 3pm on weekdays  and they will, for the time being remain closed on Saturdays. During this current period of lockdown, we will not be making locker facilities available.

Access to your banking will still be available via our YONO mobile banking App, Internet Banking and any ATM .You also can access our contact centre 24/7.

Customers will already be aware that due to building works, our East Ham branch is currently operating from Ilford branch and this arrangement will continue.

 

Additional Arrangements for Hounslow

During this lockdown period, for operational reasons our Hounslow branch will continue to remain closed and operate from Southall. Hounslow customers may continue to use the usual contact details, as mail and telephones will be re-directed.

 

We would prefer it if you could avoid visiting our branches during this period but If you have no other option we would respectfully remind you that you will need to wear a face covering and respect social distancing whilst on our premises. In addition, in order to further assist with social distancing, we will be limiting access to 2-3 visitors at any one time so it would be appreciated if you only enter the branch if you are personally conducting business.

 

We thank you for your understanding.

 

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