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How To Open An Account

How To Open An Account

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If you are visiting us in person, please bring the following with you:

  • photo Identification
  • National Insurance Number
  • proof of your address

Please bring two separate documents – we can’t accept one document only as your proof of Identification and proof of address – and make sure they’re the originals.

 

If you are opening an account via the YONO app, please upload the following document

a) National Insurance number

b) Proof of address - 

 

Utility bill

Council tax bill ( within the last 3 months)

Bank/Building Society statement

TV license

Department for Works and Pensions Certified

Mortgage statement (within the last 3 months)

 

c) Proof of photo ID - 

 

UK passport

Driving license

UK Armed Forces identity

 

We accept the following documents only:

Photo Identification Proof of address
  • Current signed UK/EU Passport
  • All other signed passports with a valid UK Visa
  • A U.K. armed forces identity card
  • A current UK/EEA (European Economic Area) photo-card driving license
  • UK armed-forces identity card
  • An identity card issued by the Electoral Office for Northern Ireland
  • Council tax bill (not more than 12 months old)
  • Current (within the last 3 months) bank statements or credit/debit card statements, issued by an FCA regulated financial sector firm in the UK, EU or comparable jurisdiction (excluding those printed off the internet)
  • Utility bill (not more than three months old)
  • Full/provisional UK driving license or foreign photo-card driving license (if not already used to verify ID)
  • Tenancy agreement from Council/Housing Association. The tenancy period should be for a minimum period of three months. Private tenancy agreements are not accepted
  • TV License document less than 12 months old.
  • Department for Works and Pensions Certified Letter (within the last 3 months)
  • Current (within the last 3 months) Mortgage Statement, issued by an FCA regulated financial sector firm in the UK, EU or comparable jurisdiction (excluding those printed off the internet)
  • Bank or building society statement (not more than three months old)

All the interest we pay you, on or after 6 April 2016 will be without any tax deducted i.e. paid at gross rate. If the total amount of interest you receive exceeds any Personal Savings Allowance to which you are entitled, it is your responsibility to ensure this tax is paid.

If you don't live in the UK and you wish to open an account, please bring the following with you when you visit us in person:

  • photo Identification
  • proof of your non-UK address
  • Income proof

Please bring two separate documents – we can't accept one document only as your proof of Identification and proof of non-UK address – and make sure they're the originals.

If you are opening an account via the YONO app, please upload the following document

a) National Insurance number

b) Proof of address - 

 

Utility bill

Council tax bill ( within the last 3 months)

Bank/Building Society statement

TV license

Department for Works and Pensions Certified

Mortgage statement (within the last 3 months)

 

c) Proof of photo ID - 

 

UK passport

Driving license

UK Armed Forces identity

 

We accept the following documents only:

Photo Identification Proof of address
  • A valid signed UK/EU passports
  • All other signed passports with valid Visa
  • A U.K. armed forces identity card or current national identity card issued by respective Governments (this should contain name of the issuing authority, full name, date of birth, address and photograph and signature of the customer)
  • A current EU /EEA (European Economic Area) photo-card driving license or overseas driving license (must show address, signature and photograph)
  • An identity card issued by the Electoral Office for Northern Ireland
  • A valid old style full UK Valid full and provisional UK driving license
  • For non-resident accounts, social security cards issued by respective Governments or a valid voters ID (this should contain name of the issuing authority, full name, date of birth, address and photograph and signature of the customer)
  • Current (within the last 3 months) bank statements or credit/debit card statements, issued by an FCA regulated financial sector firm in the UK, EU or comparable jurisdiction (excluding those printed off the internet)
  • Full/provisional UK driving license or foreign photo-card driving license (if not already used to verify ID)
  • In order that we do not disadvantage customers, who have only online accounts, internet downloaded statements provided verified by the bank concerned or in our Branches.
  • Utility bills (within the last 3 months excluding those printed off the internet) giving evidence of a physical address from a reputed company, such as landline phone, landline cable, gas and electricity bills. Please note that mobile phone bills are excluded.
  • Tenancy agreement from Council/Housing Association. The tenancy period should be for a minimum period of three months. Private tenancy agreements are not accepted
  • TV License document less than 12 months old.
  • Department for Works and Pensions Certified Letter (within the last 3 months)
  • Current (within the last 3 months) Mortgage Statement, issued by an FCA regulated financial sector firm in the UK, EU or comparable jurisdiction (excluding those printed off the internet)

Download an application form

How to apply
 

It’s quick and easy to apply. Before you do, have you checked you are eligible for this account?

See the eligibility criteria.

Ready to open the Online Instant Access Savings Account?

Apply Now >

 

Read more about this account >

Any questions?

Contact centre is now open 24/7.

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