Covid-19 / Coronavirus Precautions
Updated Lockdown Arrangements At Branches – November 2020
SBI UK continues to be committed to play its part in helping reduce the spread of Coronavirus by adhering to the current health guidelines wherever practically possible.
We have therefore decided that until further notice, our branches will continue to open between 10am and 3pm on weekdays and they will, for the time being remain closed on Saturdays.
During this current period of lockdown, we will not be making locker facilities available. However, we are mindful of the fact that Diwali is nearly upon us and it is for this reason we will be allowing access on working days between 10th & 18th November
Access to your banking will still be available via our YONO mobile banking App, Internet Banking and any ATM .You also can access our contact centre 24/7.
Customers will already be aware that due to building works, our East Ham branch is currently operating from Ilford branch and this arrangement will continue.
Additional Arrangements for Hounslow
During this lockdown period, for operational reasons our Hounslow branch will shortly temporarily close and operate from Southall. Hounslow customers may continue to use the usual contact details, as mail and telephones will be re-directed. Should you require locker access during the Diwali period mentioned above, this will be from 15.00 and 16.00 daily by appointment only and subject to 24 hours notice.
We would prefer it if you could avoid visiting our branches during this period but If you have no other option we would respectfully remind you that you will need to wear a face covering and respect social distancing whilst on our premises. In addition, in order to further assist with social distancing, we will be limiting access to 2-3 visitors at any one time so it would be appreciated if you only enter the branch if you are personally conducting business.
We thank you for your understanding.
To speak to a member of our contact centre,
please call 0800 532 532 (if you are calling from within the UK), or +44 207 454 4338 (if calling from outside the UK).
Contact centre is open 24/7.
Lost and stolen cards
To report lost or stolen card , please call us on 0800 532 532
Contact us online
Send us an email on customerservices.sbiuk@statebank.com
For NRI services, please write to nriservices.sbiuk@statebank.com
and we'll get back to you as soon as we can
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