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Contact Us

Contact Us

Covid-19 / Coronavirus Precautions

Temporary changes in opening times, Saturday closure and Contact Centre 24/7 availability.

 

SBI UK is committed to playing its part in helping reduce the spread of Coronavirus by taking on board the current health guidelines wherever practically possible.

We have therefore decided that until further notice, as a temporary measure, our branches will open between 10am and 3pm on weekdays and in addition, access to lockers will now be made available again. They will, for the time being remain closed on Saturdays. Our Contact Centre has now resumed its normal hours and is open 24/7 again.

We hope you understand and apologise for any inconvenience this may cause.

Access to your banking will still be available via our YONO mobile banking App, Internet Banking and any ATM 24/7

 

 

To speak to a member of our contact centre,
please call 0800 532 532 (if you are calling from within the UK), or +44 207 454 4338 (if calling from outside the UK).

Contact centre is open 24/7.

Lost and stolen cards

To report lost or stolen card , please call us on 0800 532 532

Contact us online

Send us an email  on customerservices.sbiuk@statebank.com

For NRI services, please write to nriservices.sbiuk@statebank.com

 

                                                  and we'll get back to you as soon as we can

Press enquiries

sbiuk@peregrinecommunications.com

Please complete the form to request a call back from us. 

Description

YONO SBI UK offers numerous features like easy UK money transfers or payments, remittances to India - available 24x7 with attractive exchange rates on remittances to India etc. The facility of opening an account through the app will be made available very shortly.

The app will allow customers with accounts at both SBI UK and SBI in India to see both accounts through one app, thereby improving the customer experience and ease-of-use. The app would also allow customers to change their address, e-mail, mobile numbers online.

The app also comes with a strong cordon of device binding to protect the security of customer funds.

Features and Benefits

  • UK Payments
  • Manage Fixed Deposits & Cash ISAs
  • Update your contact details
  • Remit funds to India 24/7 at attractive rates
  • View your SBI account in India
  • Order debit cards

 

Disclaimer

Upon registering you will receive a confirmation email stating the following:

  • Please note that you will receive a daily rate mailer only on a working day.
  • Foreign exchange rates are subject to market fluctuations.
  • The rate given is time stamped UK time and is for online transfers up to £15,000 via your SBI UK account.
  • SBI Account holders can visit www.sbiuk.com and use our SBI Internet Banking facility.
  • Non-SBI account holders can open an Online Remittance Savings Account by visiting www.sbiuk.com/remit
  • You can call our customer services at 0207 454 4338 from Monday to Friday, from 9:00am to 6:00pm, or visit your nearest branch.

Technical Specifications

  • App size: 30mb
  • The SBI UK app is optimised for Android mobile devices from Gingerbread V2.3 and above.
  • The SBI UK app currently doesn’t support Windows Phone and Blackberry at this moment in time.

App Store Google Play

Note

 

State Bank of India (UK) Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 757156). SBI (UK) Ltd is registered in England and Wales (Registered no: 10436460), with a registered office at 15-17 King Street, London EC2V 8EA. Your eligible deposits with State Bank of India (UK) Limited are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. For further information please visit www.fscs.org.uk.

 

If you are a Registered Third Party Provider (TPP) and would like to discuss how to work with us, please email headoperations.sbiuk@statebank.com with the details of your business and we will get in touch with you on the next steps.

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