Important Notice: Changes to General Terms and Conditions

Effective from 09^th October 2026

State Bank of India (UK) Limited (“SBI UK”) has updated its General Terms and Conditions applicable to relevant products and services.

What is changing?

We have comprehensively updated our General Terms and Conditions to reflect our latest banking service and recent UK regulatory requirements. These updates are reflected in the following sections:

• General Product Terms and Conditions
• Debit Card Terms and Conditions
• Remittance Terms and Conditions

Existing customers will receive two months’ prior notice of these changes. The revised Terms and Conditions will apply to existing customers from 1 December 2026.

What do you need to do?

Please take some time to read the revised General Terms and Conditions so that you understand the changes and how they may affect you. You can review the full document here: https://sbiuk.statebank/general-terms-conditions.

If you do not agree with the revised General Terms and Conditions, we understand and respect your decision. In such circumstances, you may close your account free of charge, where applicable, or do so upon maturity, in accordance with the relevant product terms and conditions.

If you have any questions, are unsure about how the changes may affect you, or find any part of the revised General Terms and Conditions difficult to understand, please contact us. We are here to provide support and help you understand the information.

Need additional support?

You can contact us through any of the following channels:

Customer Services

UK: 0800 532 532
Outside the UK: +44 (0)20 7454 4338
Email: customerservices.sbiuk@statebank.com

Our Contact Centre is available 24/7.

You can also visit your nearest SBI UK branch for assistance.

We are committed to providing our customers with clear, timely and understandable information and appropriate support, so that you can make informed decisions about your banking services.

State Bank of India (UK) Limited