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Importance Notice : Branch closure during the Easter Period

During Easter period SBI UK branches will be closed on following days.
•    Friday, 7th April 2023 
•    Saturday, 8th April 2023 
•    Monday, 10th April 2023 

You can access the banking services through our YONO SBI UK mobile app, Internet Banking, and our 24/7 contact centre on 0800 532 532

Important notice- Change in Branch Hours

With effect from 12th November 2022 , all our branches will close at 16.30 on weekdays, except City of London, which will continue to close at 16.00. In addition, our branch opening hours on Saturdays will be changing – please refer to the Branch Locator section for further details. Please also note that with effect from 12th November 2022, City of London Branch will no longer open on Saturdays.

Important Notice- Discontinuation of Online Account Opening Functionality

Due to account opening formalities, we have discontinued the Online Account Opening functionality from our website as customers were required to submit physical documents. To improve the time and your experience when opening an online account, which is completely paperless, please download the Yono Mobile App from the following link and open your accounts with us.

Important Notice

The Bank of England will be withdrawing legal tender for £50 and £20 paper banknotes as of Friday 30th September 2022 and you will only be able to use the polymer banknotes thereafter. Please be aware you must use the old paper notes before the deadline or deposit them at a Bank or Post Office during these last 50 days.

Fraud Alert - WhatsApp Smishing Scam

The National Fraud Intelligence Bureau (NFIB) is warning the public about the continued increase in reports about scams where victims are targeted on WhatsApp by criminals pretending to be someone they know – typically their children.

Criminals will usually begin the conversation with “Hello Mum” or “Hello Dad” and will say that they are texting from a new mobile number as their phone was lost or damaged. They will then ask for money to purchase a new one or claim that they need money urgently to pay a bill.

The criminal will provide bank details for the payment to be made to, with some coming back with further demands for money.

Between 3rd February 2022 and 21st June 2022, there have been a total of 1235 reports made to Action Fraud linked to this scam, with total reported losses exceeding £1.5mn.

What you need to do

  • STOP. THINK. CALL. If a family member or friend makes an unusual request on WhatsApp, always call the person to confirm their identity.
  • You can report spam messages or block a sender within WhatsApp. Press and hold on the message bubble, select 'Report' and then follow the instructions.
  • Never share your account's activation code (that's the 6 digit code you receive via SMS)

For more information about how to protect online, visit www.cyberaware.gov.uk and www.takefive-stopfraud.org.uk

YONO SBI UK app

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